5 Ways to Be Gracious, Express Gratitude and Grow.

NCMA

Customer Retention

By: Alice Heiman

The Giving Season

I can feel the season changing. The air is finally getting colder, the trees are almost bare, the leaves are crunching beneath my feet as I take my morning walk and as I walked into Whole Foods the other day a giant inflatable snow globe was being set up. You know what that means. The holiday season is here, the season of giving. We give thanks, give gifts and give people way too much to eat.

Giving Gifts

This is the season when we get flooded with gifts from clients. We can’t possibly eat all the candy, cookies, nuts and pies that are arriving at our offices between Halloween and New Year’s Eve.

Think about that before you decide to show your gratitude to your clients this time of year. We all want to express our gratitude. But will your message get lost in…

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