Duties of a Front Desk Receptionist

NCMA

Duties of a Front Desk Receptionist

by KJ Henderson

A front desk receptionist serves as the face of her employer. She is the first, and sometimes only, the person whom the guests of the small business meet. Although this is an entry-level role, the receptionist needs a great deal of skill performs the many tasks. A successful receptionist must be both an excellent communicator and strong administrator. She also must comfortably interact with individuals of all professional levels.

Greeting Visitors

The primary duty of a front desk receptionist is to greet a business’ visitors. When guests arrive, she warmly welcomes them, sometimes taking their coats and providing refreshments. She may also answer basic questions regarding the business, such as hours of operation, as well as provide customers with a brief explanation of the products and services the firm offers. In addition to in-person greetings, a front desk receptionist is responsible for answering all incoming calls. Depending…

View original post 251 more words

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s