A front desk receptionist serves as the face of her employer. She is the first, and sometimes only, the person whom the guests of the small business meet. Although this is an entry-level role, the receptionist needs a great deal of skill performs the many tasks. A successful receptionist must be both an excellent communicator and strong administrator. She also must comfortably interact with individuals of all professional levels.
The primary duty of a front desk receptionist is to greet a business’ visitors. When guests arrive, she warmly welcomes them, sometimes taking their coats and providing refreshments. She may also answer basic questions regarding the business, such as hours of operation, as well as provide customers with a brief explanation of the products and services the firm offers. In addition to in-person greetings, a front desk receptionist is responsible for answering all incoming calls. Depending…
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