Back in my corporate years, I engaged in many forms of communication—delivering presentations, running meetings, developing proposals, sending updates and other business writing. At the time, I thought I was a competent communicator. Yet oftentimes, I became embroiled in conflicts and disagreements that went badly for me. Usually, I believed it was the other people who were in the wrong.
It wasn’t until I studied communication theory and power dynamics in my marriage and family therapy training, and subsequently served as a therapist, coach, and writer, that I realized how much of the success of our communication is driven by our own internal beliefs and intentions, which are often subconscious. I saw that the more we can manage our emotions, ego, and intentions, and gain awareness of exactly what we are trying to communicate, the stronger our relationships will be.
This increased awareness helps us build important…
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