“Leadership is an achievement of trust.” Peter Drucker

Trust is the most elusive concept in the modern world.

Trust is not a word.

Trust is how you treat people, it is your attitude, it is your character.

To get that trust we have to

• make people’s problems our own
• empower and trust them
• allow them to voice their opinions without repercussions
• never deceive them
• never disbelieve them
• never punish for mistakes
• take real risks on their behalf
• be brave and not run for cover when they need us most

“Oleg, I saw your post about trusting people to work from home. My boss does not trust me to do it. Can you write something in one of your blogs that I can show him ?”

If your boss does not trust his people, it does not matter where they work. Where trust is missing, productivity is terrible…