You may have not heard of “psychological safety,” but if you want a high-performing team, you need to learn how to create it.
Have you ever worked on a team where you felt free to be yourself, speak your mind and take risks? This dynamic is no accident. It’s the result of deliberate actions a leader takes to foster what’s known as “psychological safety.”
Harvard Business School professor Amy Edmondson defines psychological safety as a ”shared belief held by members of a team that the team is safe for interpersonal risk-taking.” In a study by Edmonson published in 1999, she wrote that psychological safety “describes a team climate characterized by interpersonal trust and mutual respect in which people are comfortable being themselves.”
I believe psychological safety goes hand-in-hand with another concept I’ve studied closely: the Asian concept of “face.” The face speaks to an…
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