
by Jaclyn Robinson
COVID-19 has swept businesses into uncharted waters. With new direction each day, many companies are being forced to close their doors or change their approach to work, implementing mandatory work from home requirements to comply with CDC and government guidelines. While every team is uniquely impacted, sales teams are facing an urgent need to generate revenue to keep businesses in operation.
To better understand COVID-19’s impact on our sales and customer-facing teams, we sat down with our sales leadership team to understand the top five ways our sales and customer teams are adapting to stay on track during this unprecedented time.
1. Listening to our customers
Customer-facing teams are the eyes and ears of our operation — whether or not we’re in the midst of a global pandemic. Given we are in the midst of a global pandemic, it’s more important than ever that our teams are listening…
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