Those of us who still have our jobs want to protect them and make sure we stay safe in our positions. And those that are looking for a new job need it now more than ever before (and there are fewer of them).

The good news is that you have a lot more control than you think.

“Your choice of words can sound rich and evocative enough to get you the response you desire or can be tactless and empty enough to get you the silence or the response you detest,” says Lifehack.

Whether you’re writing your cover letter email or following up about where you stand, there are definitely things that can hurt or help.

While you’re here…