A New Way of Working Remotely: Email and IM Aren’t Enough


by Mike Hicks

Although the pandemic has radically changed the way we work, many of us are still relying on the same old digital tools to connect with each other.

As we move into the next stage of the pandemic, it’s time to take a hard look at how your organization can enhance communication and collaboration now that remote work is the norm.

The onset of stay-at-home orders in March 2020 forced companies to use whatever tools they had to enable employees to work remotely, often resulting in a chaotic patchwork with inherent security risks. More than half of HR leaders said poor technology was the biggest barrier to working effectively at the time,according to Gartner.

Email was a reasonable band-aid, short-term solution, along with group chat apps. But since remote work shows no signs of going away—Global Workplace Analytics predictsthat up to 30% of the workforce will…

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